Delivery Costs

Some large orders may require an adjustment to quoted delivery costs. Please feel free to submit your order with query and we will contact you to arrange appropriate delivery. You may cancel your order at any time prior to processing.

• Standard Shipping on Orders under $100 within Australia is $10.00
• Standard Shipping on Orders over $100 within Australia is FREE *Excluding Dr Teal's and Bathefex products.
• International Shipping on Orders under $100 is $18.00 including GST.
• International Shipping on Orders over $100 is FREE. *Excluding Dr Teal's and Bathefex products.

Australian Delivery

Please note that domestic orders are sent via Australia Post. Please ensure you have completed all address details to ensure your order arrives in the fast possible timeframe. We will endeavour to send your order to you within 5-7 business days of making your purchase.

Delivery Delays

Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

International Ordering

Where possible, FedEx is our preferred supplier. Deliveries of these orders are subsequently reliant on overseas postal services. Chemcorp will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services. 

Additional Identification

Some international orders may require additional identification before being processed. The transmission of this information to Salon Concepts may affect estimated delivery times. Salon Concepts reserves the right to request additional identification prior to processing orders originating outside Australia.

Should you experience any issues with purchasing via our online shopping cart, please email info@chemcorp.com.au with the subject heading of “Salon Concepts Shopping Assistance” and we will endeavour to assist you as soon as possible.